Support

Real humans, fast answers. Chat with us, email us or find a quick answer below — in English, Italiano, Deutsch, Español and Română.

Live chat

The fastest way to reach us. Replies usually within a few hours.

Prefer email? Write to us any time.

Answers about pricing, voice twins, videos and privacy.

1 credit = 1 second of Standard video. Packs stay valid for 12 months and failed renders are refunded automatically.

Record or upload 1–3 minutes of clean speech. Your twin is usually ready in under a minute.

Your first video (up to 10 s) is free. Render times depend on length and quality tier.

Your voice is only used for your own videos. You can delete twins and your account at any time.

Monday–Friday, 9:00–18:00 CET. We answer every message within 1 business day.

We’ll reply by email and in the chat on this site.